Privacy policy

Your visit, your conversation

Chefinenary.com presents cruise inspiration for people exploring travel from Australia. You can read the pages without an account, a booking profile or a registration step. This policy separates the technical information involved in viewing the website from information you choose to share when you contact Chefinenary. Any later arrangement with a travel supplier should come with information about that supplier’s own handling of personal details.

1. Who to contact

If you have a privacy question about this website or a conversation with Chefinenary, call +61 2 9947 8000. You can also send correspondence to 500 Oxford St, Bondi Junction NSW 2022, Australia. Explain that your enquiry concerns privacy and provide enough context to identify the relevant interaction. Please arrange a visit before attending the address in person; it is not an embarkation point.

2. What you may choose to tell us

During an enquiry you might provide your name, a return contact number, the period you hope to travel and the number of people in your party. You may describe cabin preferences, destinations or practical requirements. Share only what is useful at that stage. Passport copies, payment card details and detailed health records are not necessary to begin a conversation about a possible holiday.

3. How enquiry information is used

The purpose of an initial exchange is to understand the request, respond to questions and follow up on the matters you have raised. Information may also be relevant to handling a complaint, correcting a mistake or meeting an applicable recordkeeping requirement. If a different use is proposed, ask for an explanation of the purpose, the information involved and any choices available before providing further details.

4. People and services involved

An enquiry may be handled by the people responding to it and the technical services needed to support the communication. This website does not automatically forward a travel profile to an operator. If a proposal involves sharing information with another travel provider, ask who will receive it and why. The location of communication and hosting infrastructure depends on the providers used; request relevant details before sharing information you regard as sensitive.

5. What happens when pages load

A browser must request files from the website’s hosting service. Those requests can include an IP address, the requested resource and browser information. Any server logs depend on the hosting configuration. The supplied pages do not include advertising pixels, audience analytics or social media embeds. Images, style sheets and scripts are served as local site resources, and no externally hosted fonts are loaded.

6. Information kept in the browser

The menu and travel-mood selector change what is shown on the current page without creating a customer profile. When you close the cookie notice, the site saves that preference in local storage on your device so it can keep the notice closed on later visits. It does not set advertising or analytics cookies. The browser may also cache files. Opening a telephone link hands the number to a suitable application on your device; it does not submit a booking request or copy your contacts to Chefinenary.

7. Retention and handling

The appropriate retention period depends on why information was provided, whether the discussion continues and any obligations that apply to later arrangements. Ask about the criteria relevant to your enquiry rather than assuming that every record has the same life span. Keep your own sensitive documents secure, and use the first conversation to establish an appropriate way to provide any additional information that is genuinely needed.

8. Access, correction and concerns

You can contact Chefinenary to ask what information is held in connection with your enquiry, request a correction or raise a concern about its handling. Identify the interaction as precisely as you can. A proportionate identity check may be needed before information is disclosed or changed. The availability of statutory rights depends on the applicable law and circumstances. The Office of the Australian Information Commissioner provides guidance about Australian privacy rights and complaint pathways.

9. Changes and further questions

A future booking system, payment service or analytics tool would change the information handling described here and should be explained before use. The date on this page identifies the current description. When reporting an unexpected feature, include the page and a general explanation of the issue without sending unnecessary personal information.

Independent guidance: Australian Privacy Principles — OAIC .